Privacy

Export my data

We put together a .zip file with your account data, for you to keep or take to another service. It takes a few minutes, and we'll email you when it's ready. The download link is valid for 7 days.

What's in the file

Your profile: name, email, language and account dates
The organizations and teams you belong to, with your role and the plan
Connected computers and open sessions
Connected AI assistants
Details of the recordings you uploaded and their transcripts, as text
The history of your casts
Invoices of the organizations you own (number, date, amount and status)
The log of what you did in your account in the last 2 years

What's not in it

The recordings' video files, which can be several GB. Download each one in Recordings.
Your password, two-step verification secret and recovery codes
Recordings uploaded by other people in your teams
Card details: they stay only with Stripe, which processes payments

One request at a time, up to 3 every 24 hours.

Loading…

Delete the account

Deletion happens 7 days after the request. Until then, the account keeps working and you can cancel at any time.

Your profile, sessions, the recordings in your personal account and your account data will be deleted.
Paid subscriptions of the organizations you own will be cancelled.
Teams where you are the only member are deleted too; you leave other people's teams.
What tax law requires us to keep (such as invoices) is kept without identifying you.
The app on your computer keeps working on the Free plan, without an account. Local drawings and recordings are not affected.

Want to keep a copy? Export your data before deleting.

Already asked for deletion?

Export my data

What's in the file

What's not in it

Recent requests

Delete the account

Deletion scheduled